The office is open to the general public between 09:00am and 12:00am from Monday to Thursday. But for Passport matters, the office is open on Monday, Tuesday and Wednesday between 09:00hrs and 12:00hrs. For Visas, the office is open on Monday to Thursday, except on emergency basis.
Take the Metro A which goes in the direction of Battistini and stop at Lepanto. From Lepanto Metro, You can take Buses 70 or 913, Stop at Via Ciceroni (Just after Hotel Ciceroni). Walk down to Via Giuseppe on your right and walk down straight to Via Cassiodoro 2C.